FAQ

I need help with creating a logo and images.

a.) For our customers who have already purchased a custom belt, for free of charge, our design team can create a logo and additional images for you. If you are not satisfied with your logo and image creations we will gladly refund you 100% of your order. *A purchase must be made for this option, as to give all our customers the time and attention needed.

b.) You may consider using a logo generator through a website or app. The  following website has 30 free and paid logo generators. As always, use discretion when downloading any unfamiliar programs. visit https://www.templatemonster.com/blog/best-free-logo-maker-services/.

 

What are the cleaning instructions for the entire belt?

1.) Quickly wipe the belt down with microfiber towel and soapy water, lightly scrubbing in spots for heavily soiled areas.

2.) Follow up with a microfiber towel and plain water to remove any soap residue.

3.) Lastly, dry off with a microfiber towel.

While we do not recommend submerging your belt in water, our stainless steel is rust proof. Standard liquid or bar household soap is recommended, that is what we use in our facility.

 

What if I want to leave a plate or all plates blank to later engrave them myself? 

All plates are self-engravable.

 

What is the cost for a belt that has all blank plates? 

$120.00, please contact us directly to place an order at brigadebelts@gmail.com.

 

What are the belt dimensions and weight?

Belt Dimensions:

Belt Length: 50" inches

Main plate Dimension: 8.5” X 11” inches

Side plate Dimension: 4” X 3” inches
Plate Thickness: 2 MM or .08 inch (thickness of a dime)
Belt Thickness: ¼ inch or .25 inches
Plate Finish: Super High Sparkling Reflective Shine

     

Belt weight: 

Total belt weight: approximately 4 lbs

Total strap weight: approximately .5 lb

Total plate weight (5 plates): approximately 3.5 lbs

Individual plate weight: approximately 1.4 lbs./each 

 

Can I get different weighted belt plates? 

We currently only have belt plates that weigh a total of approximately 3.5 lbs.

 

Do you offer different colored engraving aside from black? 

The only color option for our thermal laser engravers is black.

 

Do you offer different plate colors aside from stainless steel?

We only offer stainless steel.

 

What is the turnaround time for custom and stock championship belts?

Custom belts: After an order is placed, please allow 1-3 days to receive an initial mock up. After the mock up is approved, production time will take 5-7 business days. Shipping takes 2-4 business days.

Stock belts: Production time will take 3-5 business days. Shipping takes 2-4 business days.

*Please allow 6-10 business days for international shipping.

Once an order has shipped, a USPS tracking email will be sent to the customer.

 

Is there a limit on the number of characters I can put on a custom belt?

There is currently no limit or additional charge. However, please keep in mind that the more characters used will make the overall texts smaller. The mock-up will help gauge how the overall appearance will be and can be adjusted accordingly.  

 

What are the dimensions of the box the belts are shipped in? 

Box size: 13  X 10 X 10, 3lbs 15oz per belt per box.

 

Is shipping free? 

Shipping is free in the United States. International shipping and tax rate are calculated at checkout.

 

Can I have an invoice sent to me? 

 An invoice can be sent via PayPal.

 

I can't order through your website (example: the ordering process is not clear to me or I have a complicated order, etc.), how do I proceed ordering a belt? 

Please contact us directly at brigadebelts@gmail.com, we will take care of placing the order for you and sending an invoice.

 

Why do your belts have a longer turnaround time than other companies? 

Our #1 goal is focused on delivering top quality products, not cheap, mass-produced quantity to our customers, you deserve only the best! Unlike a lot of our competitors, our championship belts are 100% hand crafted here in the United States, no detail is missed. We do not outsource or create mass produced products.

 

I'm interested in a bulk discounted order, how do I place an order? 

Please contact us directly at brigadebelts@gmail.com, to place a bulk discounted order. 

 

My questions, concerns, comments weren't addressed above.

If you have any questions, concerns, comments or would like to see something in our store that is not currently available please contact us at brigadebelts@gmail.com.

 

Thank you for allowing us to supply you with the highest quality championship belts available since 2013, we appreciate your continued support and loyalty!